Providing discounts and credits to loyal customers can enhance customer satisfaction and loyalty. This can be particularly advantageous for small businesses that rely on a steady inflow of funds to meet their financial obligations. Offering early payment discounts can accelerate cash flow by motivating customers to settle their invoices promptly. Specify how much credit you want to apply and click Save and close once done.Īpplying a credit memo to an invoice in QuickBooks The Benefits of Applying Discounts and Credits Improved Cash Flow Select the customer from the dropdown list, and scroll down the Outstanding transactions section to locate the open invoice you want to apply the credit memo to.
To apply a credit memo to an invoice in QuickBooks, click on +New and then tap Receive payment under the Customers column.
Invoicing screen in QuickBooks highlighting the discount value field Applying Credits in QuickBooks You can either select Discount percent or Discount value. Once done, the discount field will appear on the form. Next, click on the cog wheel icon located at the upper right corner of the invoice creation form, and then tick the Total invoice box.Īpplying discounts to invoices in QuickBooks How to Apply Discounts and Credits to QuickBooks Online Invoices Applying Discounts in QuickBooksĬlick on +New and then select Invoice under the Customers column. If you would like to try the full version of QuickBooks Online Advanced, click here to get a free 30-day no-commitment trial plus access to the full video training library. When a customer has a credit on their account, a credit memo can be applied to future invoices to offset the amount owed. Credits can arise from scenarios such as customer returns, overpayments, or refunds. For instance, you might offer a 10% discount on an invoice to entice the customer to settle the payment earlier than the due date.Ĭredits, on the other hand, are the amounts that a customer has either prepaid or that you owe them due to a returned item or an adjustment. Discounts can take various forms, such as percentage-based discounts or fixed-amount discounts. It is typically offered as an incentive to encourage prompt payment or to reward loyal customers. Understanding Discounts and CreditsĪ discount is a reduction in the total amount due on an invoice. We’ll also show the steps on how to effectively apply these elements to your invoices. In this article, we’ll explain the benefits of incorporating discounts and credits into your invoices in QuickBooks. Whether it’s encouraging early payments, managing customer returns, or addressing overpayments, it is essential to accurately apply discounts and credit memos to your customer invoices in QuickBooks Online.